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Money back guarantee

Money back guarantee

You don't risk anything with us! In case of cancellation of the trip or stay, we will pay the already paid funds and we will refund your money within 3 working days.

We go with the Hotel-Pension.cz portal, because we have a money back guarantee within 3 working days!

Dear clients, our accommodation portal has made a difficult decision on its shoulders. We greatly appreciate the trust of you as our customers. In order to prove practically that we mean it, we decided to pay back the already paid funds in full in the event of cancellation of the trip or stay. Of course, provided that the trip or stay has been canceled outside the specified cancellation period, which is governed by our Terms and Conditions. We do not want to issue vouchers for which the client can take a holiday later, because it may no longer be worth it or he has other ideas. The most fair approach seems to us to be a refund and the right to freely decide how our customer will spend their funds.

We believe that you will appreciate our efforts and will continue to use the services of the Hotel-Pension.cz portal without having to worry about your money.

This is Hotel-Pension.cz, Your accommodation portal!